Shipping policy

Everything is made to order

Nothing sits in a warehouse waiting. When you place an order, your piece is printed and sewn for you, then sent. That's why it takes a little longer than a shop with stock on shelves — and why what arrives has never been anyone else's.

How long it takes

Production: 2–5 business days before anything ships. confirm with TapStitch

Then, in transit:

Nourish Your Roots Track Sweatshirt — ships from within the United States. About 5 days, and 95% arrive within 7.
Waffle Long Sleeve and Rugby Sweatshirt — ship from our printer overseas. About 10 days, and 95% arrive within 15.

So a Track Sweatshirt is usually a week to ten days from order to door. A Waffle or a Rugby is usually two to three weeks. We'd rather tell you that now than have you wondering on day twelve.

Where we ship

Internationaly

Tracking

You'll get a tracking number by email as soon as your order leaves the printer.

Please check your address

Once a piece is in production we can't change where it's going. A parcel sent to an incorrect or incomplete address can't be recovered, and we're not able to refund or replace it. Worth thirty seconds at checkout.

Questions

concierge@joinalma.app